Terms of delivery

To satisfy all greedy desires, the House offers several types of delivery in Paris, France and Europe. Each order is carefully packaged in a bag or box adapted to the chosen mode of transport.
The choice of the delivery method is presented at your checkout. A tool allows you to know the modes and rates of delivery according to the products put in your basket and according to the destination that you indicate.
Help: if your cart blocks!
If your cart is blocking, it means that you have had add a product that is not shipable. Indeed, our cakes, macaroons, ice creams and some of our fragile subjects could not withstand a great trip and are available only in store withdrawal or delivery by courier.
We invite you in this case to check your cart.

CLICK & COLLECT

FREE

Available in 24h
Pick up from Monday to Sunday during opening hours of the selected store (excluding Galeries Lafayette Champs-Élysées).
If you wish to collect your order in our historic shop at 35 rue du Faubourg Montmartre, orders placed between Friday (from 4 p.m.) and Sunday evening will be available from Monday morning.

If you wish to collect your order in another shop, orders placed between Saturday (from 5 p.m.) and Sunday evening will be available from Monday morning.

On each product description, we indicate when the product is available only in click & collect. Our chocolate candies are handcrafted and without preservatives. For this reason, and in order to guarantee you optimal freshness during tasting, we voluntarily apply tight consumption dates to them. Thus, you will have 10 working days to withdraw your order in the store (unless you wish to communicate a specific date to us).

COURIER IN PARIS AND CLOSE SUBURB

FROM 9,60 € ON A 2 HOUR TIME SLOT

Paris (€ 9.60) and near suburbs (€ 16,20) the same day in 4 hours or scheduled on the day of your choice on a 2 hour time slot from Monday to Friday for any order placed before 4 p.m.
You have the possibility to inform us of a precision in the field “Informations about the delivery” at the time of your order. We deliver on Saturdays orders placed between Monday and Friday (until 16h) exclusively.
* Cities served by our couriers by bike: Paris, Aubervilliers, Bagnolet, Boulogne-Billancourt, Charenton-le-Pont, Clichy, Courbevoie, Gentilly, Issy-les-Moulineaux, Ivry- sur-Seine, La Défense, La Garenne-Colombes, Le Kremlin-Bicêtre, Le Pré-Saint-Gervais, Les Lilas, Levallois-Perret, Malakoff, Montreuil, Montrouge, Nanterre, Neuilly-sur-Seine, Pantin, Puteaux, Saint-Denis, Saint-Mandé, Saint-Ouen, Vanves, Vincennes.

CHRONOPOST FRANCE METROPOLITAN

Chronosec € 13 - Chronofrais € 15

Minimum 48h
Any order placed after 16:30 will leave the next day.
We adapt the transport temperature to the season! With Chronofrais delivery, your products are transported in strict compliance with the cold chain, between 0 ° C and 4 ° C.
If you order a Friday night, a Saturday or a Sunday, your order will leave on Monday.
A tracking number is communicated to you by email following your order. Beware, these emails sometimes end up in junk mail.
Once your tracking number is found you can track your package on the site Chronopost.fr.

CHRONOPOST CORSICA

38€

Minimum 48h
Any order placed after 16:30 will leave the next day.
If you order a Friday night, a Saturday or a Sunday, your order will leave on Monday.

CHRONOPOST EUROPE

FROM 27 €

Minimum 48h
Rates depend on the weight and destination of your order.
For a standard package:
Zone 1: Germany, Belgium, Luxembourg, Netherlands (27 €)
Zone 2 : Autriche, Danemark, Espagne, Finlande, Grande-Bretagne, Grèce, Italie, Portugal, Suède (32€)
Zone 3 : Bulgarie, Croatie, Estonie, Hongrie, Lettonie, Lituanie, Pologne, Roumanie, Slovaquie, Slovénie, Tchèque (Rép.) (42€)
Zone 4: Liechtenstein, Switzerland (46 €)

WORLDWILD SHIPPING & DOM-TOM

Unfortunately, owing to the fragility and to the lack of control over transportation and storage conditions, we do not deliver our specialties outside of Europe for the moment.

 

For every questions you can send an email at serviceclient@lameredefamille.com